Removing erroneous information from your credit report is the first step in improving your credit score.
Incorrect information is usually pretty simple to have removed, but sometimes it can be very time consuming.
You'll need to be patient. It can not be done overnight. You also need to be persistent and professional. Correspondence needs to be well written and precise in a business like manner. Sometimes it takes two or three attempts to get the issue resolved.
The two types of information that may be wrong is:
Both can be dealt with much the same way.
Written correspondence: send a letter to the credit bureau (s) that are reported the information incorrectly. Tell them what the issue is and how to correct it.
KEEP A COPY OF EVERYTHING THAT YOU SEND
Request a copy of the corrected report. Check and make sure the corrections were made. If not repeat STEP 1.
Make sure to send all the correspondence certified mail.
KEEP ALL THE RECIEPTS
The requested correction must be made within 30 days. This is the law. Of course they must have everything they need. They may be contacting you for more information
AGAIN, KEEP A COPY OF EVERYTHING
If, for some reason, the credit bureau has not corrected the requested information within 30 days of receiving ALL the information from you, you can file a complaint with the FTC (Federal Trade Commission). They will need copies of everything you have sent and received applicable to this issue.
MAKE MORE COPIES SO YOU CAN ALWAYS KEEP A COPY YOURSELF
It's a good idea to keep checking with the other two credit bureaus during this process. They may be showing the same mistakes. You will need to correct the error to all the bureaus reporting it.
Keep your cool and conduct your actions in a professional business like manner. Remember the person you're dealing with probably didn't make the error in question. People are much more willing to help you if you are polite.
Removing errors on your report may take a little time and effort, but it well worth the trouble to maintain finance health.