You cannot do business alone. You need people around you to help you. Therefore, building relationships with people and sustaining them is very important. This is a fact in business. This article attempts to throw light on the art of building relationships.
Become genuinely interested in other people:
This is golden rule to follow in building relationships. As an employer, inquiring about the well-being of others without having any kind of selfish motive can go a long way in cementing relationships. People will find this trait of you being genuinely interested in them as very endearing. A businessperson can close many deals by evincing a genuine interest in the client rather than extolling the benefits of his or her products or services.
Give the credit where it is due:
Business is teamwork. The hallmark of a great leader is that he or she should appreciate teamwork and give the credit for any success to the team. In this way, he can ensure the loyalty of the team members towards the company. When you have loyal employees, your business’s profits can sky-rocket.
Never criticize anybody especially in front of others:
Your employees are human too. They can make mistakes. Some of the mistakes can be detrimental to the interests of the company. If the intention of the employee is not suspect, it is always advisable to forgive the mistake and move ahead. In any case, you should never criticize him or her in front of others. You can speak to the person in private about the issue and make him or her realize the damage.
Call your employees by their first names:
Every person in the world is proud of his or her first name. Calling him or her by that name can have a tremendous effect on his or her psyche. It creates a special kind of bonding between the employee and you. As much as possible, try to remember their names even after they leave the company. This is one of the best ways of building relationships.
Understand the difference between flattery and praise:
Flattery is telling the other person precisely what he or she thinks in order to get benefits. For example, if you were the owner of a clothing store, flattery is telling a woman she looks nice in a dress in order to get her to buy it. Praise is what you think of him or her. Knowing the difference is the key to building effective relationships. Praise is handing out complements for no gain, praise is genuine. You need praise in order to build lasting business relationships.